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Review 5 of 85
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$0.00 Summary:
I had this insurance for one year, happy that I never had to make a claim as I can only imagine what a disaster that would have been. After my first year with Farmers, my insurance was hiked up by $93.50 even though my car was one year older, I hadn't made a single claim, and had not received so much as a parking ticket. I shopped around for new insurance, easily found companies that offered better insurance (added uninsured motorist protection and brought my deductible down from $1,250 to $500) for about $100 less than what I had been paying, meaning a savings of $200 from my new six-month rate with Farmers. So I switched. Problem is that my agent at Farmers has so far not allowed me to cancel my policy with them. Avoid Bridget L. Kemahli of Tukwila, WA and everyone at her office at all costs. Also, do not set up automatic payments where Farmers deducts money from your checking account. Getting this shut off has proven to be a nightmare. After a string of phone calls and faxes, stretching back nearly two months, they continue to charge me for this insurance that I canceled. Worst of all, Bridget L. Kemahli and everyone at her office tries to sell me more insurance each time I call. After yet again making it clear that I want to cancel my policy, each call ends with them assuring me that they will refund my money, yet two months later the withdrawals continue. I am now pursuing this with my bank, disputing these charges. What a waste time! In short, both Bridget L. Kemahli and Farmers charges too much for their insurance and know nothing about retaining customers (except against their will).
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