Farmers Insurance

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
3 Months to 1 year

Price Paid:  $0.00

Summary:
It's been a nightmare during the 4 months with Farmers. All calls to their claim department roll to mail box and would probably not be replied. The monthly bill is very confusing. Never buy farmers.

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
3 Months to 1 year

Visitors rate this review
5.00 of 5, 1.00 votes

Price Paid:  $0.00

Summary:
I had this insurance for one year, happy that I never had to make a claim as I can only imagine what a disaster that would have been. After my first year with Farmers, my insurance was hiked up by $93.50 even though my car was one year older, I hadn't made a single claim, and had not received so much as a parking ticket. I shopped around for new insurance, easily found companies that offered better insurance (added uninsured motorist protection and brought my deductible down from $1,250 to $500) for about $100 less than what I had been paying, meaning a savings of $200 from my new six-month rate with Farmers. So I switched. Problem is that my agent at Farmers has so far not allowed me to cancel my policy with them. Avoid Bridget L. Kemahli of Tukwila, WA and everyone at her office at all costs. Also, do not set up automatic payments where Farmers deducts money from your checking account. Getting this shut off has proven to be a nightmare. After a string of phone calls and faxes, stretching back nearly two months, they continue to charge me for this insurance that I canceled. Worst of all, Bridget L. Kemahli and everyone at her office tries to sell me more insurance each time I call. After yet again making it clear that I want to cancel my policy, each call ends with them assuring me that they will refund my money, yet two months later the withdrawals continue. I am now pursuing this with my bank, disputing these charges. What a waste time! In short, both Bridget L. Kemahli and Farmers charges too much for their insurance and know nothing about retaining customers (except against their will).

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
Less than 1 month

Price Paid:  $0.00

Summary:
A girl driving a 2008 saturn backed into me in a parking lot. She admitted it was her fault. The dent is on the side of my car- pretty obvious I wasn't moving sideways! Farmers said that it isn't possible to assign liability to accidents in a parking lot and are refusing to pay anything! My daughter in Arizona has Farmers insurance. Her car was stolen. They fixed a few minor things but said she had to prove her car wasn't damaged before the robbery! Is she supposed to take a detailed picture every time she parks her car? Very disappointed!

Overall Rating
 5 of 5

Value Rating
 4 of 5

Used product for
More than 1 year

Price Paid:  $0.00

Summary:
I have used Farmers Insurance for 30 years...Lynn Broaderwater is the Rochester MN agent. I have been very satisfied with all services received on autos (and home).

I have never had a major collision claim.
Most have been small: mirror glass, window glass breakin/minor theft, hail hood damage, deer hit, minor kid car hit (they helped us avoid a larger claim and insurance increase), fender damage. While that seems like lots of small things it's over 30 years and 15+ cars. We have also had good luck with a few tows needed using their 800FARMTOW service on older cars that did not have new car coverage.

Strengths:
Quick professional treatment from local agency and 800 number off hours support.
Flexibility to get a check and use repair shop of choice.

Weaknesses:
Sometimes they seem pricey but in a few checks with other groups that bid against them they always come up within $100 of a 3 car $2500 yearly bill (not worth changing to an unknown for that little savings).

Similar Products Used:
30+ years ago used American Family, switched to Farmers since they offered a 23 year old vs 25 discount and no smoker discount

Price Paid:  $0.00

Summary:
Theee worst.....Ken More Agency in Illinois quoted me a price and raised them after securing my business months later.....then sent a collection agen cy after me when I refused to pay the price difference...THEE WORST!!!!! Stay Away!