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Geico Direct Insurance

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Rating
Reviewed by:
Evej



Review Date
May 14, 2008

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
3 Months to 1 year

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Review 1 of 127

Price Paid:  $0.00

Summary:
"I had very bad experience with Geico, my car insurance. I pay so muh for this insurance but they didn't want to recognize my claim for my 1st accident with another driver who was completely wrong (parked in non authorize double lane, with no light and who entered in my car) and gave me 50% of the responsibility while this other driver was at Geico too... Only 50% of the repair is covered by Geico now. I'm really furious that they couldn't defend my claim objectively after months of exchange and interviews with them. I will change for another insurance asap. I suggest you to never use Geico, they are not serious, only a money business."


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Rating
Reviewed by:
Angie


Review Date
April 16, 2008

Overall Rating
 1 of 5

Value Rating
 2 of 5

Used product for
Less than 1 month

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Review 2 of 127

Price Paid:  $0.00

Summary:
To anyone on this board-- I know a journalist working on a piece on buying auto insurance online for a national magazine. If anyone has a good Geico story you'd share with her, contact her here-- acm0327@gmail.com to find out more.

Similar Products Used:
USAA


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Rating
Reviewed by:
Theresa Barnwell


Review Date
April 9, 2008

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
Less than 1 month

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Review 3 of 127

Price Paid:  $0.00

Summary:
I would like to tell you about an accident involving my mother-in-law and a rural mail carrier. On March 25, 2008, my mother-in-law saw the mail carrier stop at her mailbox and pull away from her box. She proceeds to cross the road to get her mail. The mail carrier pulled up the road about 150 to 200 ft and realized that he had missed some mail for my mother-in-law's box or the box beside her mail box. He BACKED down the road and did not see my mother-in-law until he had already hit her with the car and heard her hollow. I understand that it is a policy of the Post Office that a carrier not back up. She has four cracked ribs, a torn rotator cuff on her right shoulder and a crack in her left leg just below the tibial plateau. Surgery was required on her left leg - a plate with eleven (11) screws. We have moved her from the hospital to a healthcare facility for therapy. The mail carrier is insured through GEICO Insurance. They are refusing to pay because the carrier was using his car for business. In the meantime, my mother-in-law is in the healthcare facility for rehab and no money to pay for her care. She is 83 years of age and only has Medicare. Medicare will pay for the first 20 days of rehab and who is going to pay for the continued time she is going to require therapy? The doctor has said she cannot have weight on the leg for 8 to 12 weeks. We have been told that my mother-in- law will have to pay. She has a little over $5,000 in a savings account in the bank. The co-pay at the health care facility is $128.00 per day after the first 20 days. The little savings she has will be gone in a month. How is this fair to her when she did not ask to be hit by the mail carrier? The mail carrier received a citation for unsafe movement. She will be affected by this accident for the rest of her life and may not be able to live independent again. How is she supposed to pay for the care that she is going to require for at least 8 to 12 weeks? Do you really want to consider an insurance company that will not pay when an elderly lady is ran down by a person insured by GEICO Insurance?

Strengths:
None that I can see.

Weaknesses:
Failure to pay claims.

Similar Products Used:
Never buy GEICO Insurance


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Rating
Reviewed by:
theresa price



Review Date
March 31, 2008

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
More than 1 year

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Review 4 of 127

Price Paid:  $0.00

Summary:
We switched from AAA to Geico over a year ago. Great rates. Then we had to use their road side service. They denied us coverage while stranded on the side of the road because the vehicle we were in was not the insured. Would have paid the little extra...AAA insures the person not the vehicle..switched all our insurances to a more reliable company

Strengths:
Good pricing for the package and lying about their road side service

Weaknesses:
Limited coverage. Going back to AAA who stands behind any vehicle their customers drive and would not leave us stranded!


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Rating
Reviewed by:
maureen in CT



Review Date
January 28, 2008

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
Less than 1 month

Visitors rate this review
2.50 of 5, 4.00 votes

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Review 5 of 127

Price Paid:  $0.00

Summary:
Though we have been happy with our Allstate policy and agent, we wanted to check the rates that were out there. As a basis of comparison, we got quotes for 100/300 bodily injury liability. The quote came back quite a bit lower than Allstate. I called to verify how an umbrella policy for additional liability would begin to cover us and I was told that it was 300,000. That part is true. When I asked if there would be any gaps in coverage because of the 100/300 BI, I was told there was not a gap. That is not true. I called back a second time and was very specific and asked if there were damages between the 100,000 per person amount and the 300,000 per occurrence amount, who would pay and the rep told me I was covered. Wrong again. It was only after I sent an email to customer service that I got the correct answer. To be adequately covered with the umbrella the BI limits would have to be 300/300 so there would be no gap. This obviously changes the initial quote I received. The reps are either lying or they don't know what they are talking about. We'll be staying with Allstate.

Strengths:
price

Weaknesses:
reps don't know enough about insurance


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