Mercury Group Insurance

Price Paid:  $0.00

Summary:
claim#fl05354186 never closed
I cancled with them
still not satisfied

Price Paid:  $10000.00 from Chicago

Year / Model Reviewed:
2003 Pontiac

Summary:
I want to say I really like their service. I appreciate very low rate for the service that insurance company give to me. I had 2 accidents and all not my fault, but my rate is not keeping raising as with other companies. Check out this reviews on my site http://www.insurintelligence.com In the category auto insurance I describe my experience with with this auto insurance company.
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Strengths:
look at http://www.insurintelligence.com

Weaknesses:
look at http://www.insurintelligence.com

Similar Products Used:
look at http://www.insurintelligence.com

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
Less than 1 month

Price Paid:  $0.00

Summary:
Never buy mercury insurance. I was actually insured by them. last month, i was hit by a lady (insured by statefarm) in a parking lot. she admitted that was her fault. so I called my insurance and hoped everything would be all right.It happened on friday, they told me they wouldnt call me back till monday. so i asked them what i should do with my car, and they gave out no detail what i should do, instead they told me i need to pay the deductable first. on monday, the adjuster finally called me. with no help from her (she even told me to contact the lady who hit me all by myself). so with no choice, I called that lady and told her that she should file her claim. right after that afternoon, statefarm called me and told me everything would be took care of. So the whole time, without my own insurace help, i was doing all their job they should of doing. The funniest joke was my adjuster called me a week after and said i should cancelled my claim so she could deal with other cases (that she never did anything to my case I am sure she didnt do anything with others.) NEVER buy Mercury insurance.

Strengths:
getting monthly payment from me

Weaknesses:
Everythings are bad ...real bad

Similar Products Used:
progressive. allstate .

Overall Rating
 5 of 5

Value Rating
 5 of 5

Used product for
3 Months to 1 year

Price Paid:  $0.00

Summary:
Most people know that the most of the time people write review is because they are unhappy with someone. If a company does something great you'll tell one person if they do something wrong you'll tell ten people. My theory is proven by the reviews posted on this page.
I'm going to go outside the norm and tell you that Mercury is a great company. The price is right, the people are knowledgeable and their claims department is fair and diligent. I was in a not at fault accident last month and they settled my claim with the other company quickly and I had my car fixed within a week. It was a great experience.

Overall Rating
 5 of 5

Value Rating
 5 of 5

Used product for
More than 1 year

Visitors rate this review
3.67 of 5, 3.00 votes

Price Paid:  $28000.00

Year / Model Reviewed:
2006 Toyota 4Runner

Summary:
I find all of your comments very interesting. I have worked in the insurance industry for over three years and it seems that no one is happy with any insurance carrier. From reading many of your reviews I think I may know the solution.

Firstly, insured’s choose their own coverage’s. So if you only have $10,000.00 for property damage coverage, and you cause $20,000.00 in damages, then you will directly be responsible for the amount in excess of your limits. This is basic knowledge that is directly tied to what coverage’s you have selected to pay for.

Secondly, I have seen a few comments about cancelled and expired policies. This again is YOUR responsibility. All insurance companies fall under the same regulations. All companies will send a bill, a notice of cancellation or expiration if no payment is received, and a third notice will go out if the policy does cancel or expire. Again, what more could you ask for? Why is three notices not enough? If you have a change in address, you need to notify the insurance carrier of that change.

I personally have had insurance with Safeco, Wawanesa, State Farm and AAA. I chose Mercury for their EXCELLENT service and price. I am a very educated person. Consumers need to take responsibility for their errors. I do understand that mistakes happen, but with Mercury, they are rare. In addition, Mercury completes an investigation for each cancelled and expired policy with an auto accident to ensure it was not a Mercury error.

PEOPLE, PLEASE, think! It’s not Mercury, IT’S YOU!

Strengths:
they care about people, business, community, and legal regulations. They are extremely Fair!

Weaknesses:
None. I will never leave Mercury Insurance. I am a customer for life!

Similar Products Used:
Safeco, Wawanesa, State Farm and AAA.

Don't even bother with Farmer's. You should look and see how many fines they have paid from the California Department of Insurance.