Isuzu Rodeo

Overall Rating
 1 of 5

Value Rating
 2 of 5

Used product for
1 to 3 months

Visitors rate this review
1.80 of 5, 5.00 votes

Price Paid:  $21000.00 from Maroone Isuzu

Year / Model Reviewed:
2004 Rodeo

Summary:
It is out of much frustration, anger, and disappointment I write this letter. Let me first start by saying that buying a vehicle from Maroone Isuzu is the worst thing that anyone could ever do. I will make sure that people know that, even if I have to write letters, post on internet and even protest if I have to. On the evening of Dec 3, 2004 at approx 4:45pm I received a returned call from Mr. Anthony MacPherson the Internet Sales Manager who sold me my 2004 Isuzu Rodeo. I called him because I received a letter from Interstate Towing. The letter stated that they have a vehicle in there possession that was picked up on Nov 17, 2004 a 2004 Toyota Corolla vehicle owner Mr. Travis E Jones and that there is a fee of $ 429.00 due. The problem with that is, I traded in this vehicle to Maroone 2 months ago. They should have made sure the vehicle was removed out of my name. This is a very serious matter. When they sold this vehicle anything could have happen and I could have been involuntarily at fault. Mr. MacPherson stated to me that they sold the vehicle and it should have been taken out of my name. So I then asked him if he would contact the people who purchased the vehicle. He took no regard for what I was saying to him as if it didn’t matter. He was even ordering chocolate cookies while I was speaking to him. I was so offended. He didn’t address my concerns after he finished. He then said to me, well just fax me the letter. I told Anthony that I was not near a fax and that I didn’t plan on going to one. He then says to me well what do you want me to do, just mail it then. I then said to him, Anthony thank you and I hung up the phone. Mr. MacPherson called me back yelling did you hang up on me I said yes he yelled I don’t appreciate you hanging up the phone on me I am trying to help you. He then said you must be out of your damn mind your barking up the wrong tree. I said to Him that he was not helping me I asked him earlier could he contact the people who purchased the vehicle. It is not my responsibility after I trade in a car TO MAKE SURE the purchasers of my trade remove my name off the vehicle. After being so upset and offended I told Anthony that I would take care of it myself. I guess this is the way Maroone does business. I can assure you this will not be the last you hear from me. I am insulted and I feel like my business was not appreciated. As a result, the world will know. In addition to all of this my Isuzu drives as if it is 30 years old I am totally unhappy with this company and this vehicle.

Strengths:
None

Weaknesses:
Everything

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
3 Months to 1 year

Visitors rate this review
2.40 of 5, 5.00 votes

Price Paid:  $29000.00 from HeRTRICH's in Dover,

Year / Model Reviewed:
2004 Rodeo

Summary:
I bought the top of the line Rodeo that was available. After one month my car started having a vibration in the engine compartment. I brought it in to be serviced 3 times and the problem never went away which sucks because the only ISUZU dealership is over an hour away from me. I was told no rentals because japanese cars don't brake down. 2 Months later my car just dies on me while doing 65mph and I almost crash into the back of some cars. It dies on the road and has to be pushed off the highway. I get it towed to Murphy ISUZU in PA, they said my engine needs to be replaced and would take weeks to come in. After talking with ISUZU and yelling at them they fianlly gave me a 2 day rental car, despite my car being in the shop now for 2 weeks. They get the new engine in and it comes in broken. The car has been in the shop for month and ISUZU customer service is pointless and will try to get out of paying for anything. After owning this suv for 4 months now it's been in the shop every month and sat for a whole month to get a new engine. The day after i got my Rodeo back, it started raining and started to hesitate (wouldn't get out of first and almost broke down). I told they guy at the shop their's still something wrong with it he responded "Don't get the truck wet". I can't believe how much crap i've had to put up with over this vehicle. My vehicle thankfully meets my state's Lemon Law and i'm going through the Better Business Bureau. ISUZU IS THE WORST COMPANY EVER. Both service place's sucked, they don't support their product's, they try to get out of every warranty issue, and parts take forever to get in. I will never buy another ISUZU again and strongly suggest no one else should. Even if i did get a lemon, their service sucks and parts are expensive and impossible to get.

Strengths:
Good looking when it's not in the shop.

Weaknesses:
The whole truck

Similar Products Used:
98 Honda Passport 98 Ford Explorer 89 Chevy Blazer

Price Paid:  $22000.00 from Cerami Pontiac, NJ

Year / Model Reviewed:
2004 Isuzu Rodeo

Summary:
This is by far the WORST car I have ever driven. After having the car for about 3 months, I completely regretted it buying it! The car has absolutely no pick-up, handles horribly, and is so uncomfortable. You feel every single bump, its definitely a truck-y ride! Seems like there is something wrong with the transmission. I've brought it in several times to be checked out and one time they did something with the spark plugs - ran ok for about a week and then started all over again. They never found anything else after that - but I'm telling you, if they drove the car for a day, they'd see there is something wrong with it.

Strengths:
NONE

Weaknesses:
Handles terribly
Loud wind noise
Absolutely no pick-up
Very rough/bumpy ride

Price Paid:  $25000.00 from friend

Year / Model Reviewed:
2004 LSE

Summary:
A perfect car I recommend it for SUV lovers

Strengths:
Great engine smooth ride with a smart suspension system. reliable off road.

Weaknesses:
Fule consumption

Price Paid:  $28900.00 from THOMPSON CADILLAC OL

Year / Model Reviewed:
2003 ISUZU RODEO LS

Summary:
IN LESS THAN 3 DAYS, ABS KICKED IN BUT WHEN IT DID I LOST ALL BRAKING POWER. AT 50 MPH I HAD TO VEER OFF ROAD TO AVOID CARS AHEAD ALTHOUGH I HAD PLENTY OF STOPPING ROOM. DEALERSHIP SAID THERE'S NOTHING WRONG AND BRAKES ARE SUPPOSED TO PERFORM THAT WAY - WOULD NOT FIX IT - ACCORDING TO THEM THERE WAS NOTHING TO FIX. WOULD NOT TAKE THE CAR BACK - GENEREL MANAGER STATED IT WOULD HAVE TO HAPPEN 3 MORE TIMES TO INVOKE NC LEMON LAW. I HAD TRADED A 2002 ISUZU RODEO FOR DOING THE SAME THING. ALSO HAD QUIRKY ELECTRICAL PROBLEMS WHICH WOULD EITHER NOT TURN ON OR SHOW AS OVERHEATING

Strengths:
LOOKS GOOD, COMFORTABLE RIDE AND HANDLES WELL EXCEPT FOR OVERACTIVE AND DEFECTIVE ABS

Weaknesses:
DEFECTIVE ABS, NO DEALER OR MANUFACTURER SULPPORT - WAS SHOUTED AT WHEN TRYING TO EXPLAIN PROBLEM TO CUSTOMER SERVICE AT ISUZU.

Similar Products Used:
1991 ISUZU RODEO - WONDERFUL CAR - GREAT PERFORMANCE ALTHOUGH ABS SYSTEM NEVER FUNCTIONED - WHICH TURNS OUT WAS A VERY GOOD THING FOR ME - STILL DRIVING IT WITH OVER 200,000 MILES - THEY DON'T MAKE 'EM LIKE THEY USED TO.