Review 3 of 324|
from HeRTRICH's in Dover,
Year / Model Reviewed:
Good looking when it's not in the shop.
The whole truck
I bought the top of the line Rodeo that was available. After one month my car started having a vibration in the engine compartment. I brought it in to be serviced 3 times and the problem never went away which sucks because the only ISUZU dealership is over an hour away from me. I was told no rentals because japanese cars don't brake down.
2 Months later my car just dies on me while doing 65mph and I almost crash into the back of some cars. It dies on the road and has to be pushed off the highway. I get it towed to Murphy ISUZU in PA, they said my engine needs to be replaced and would take weeks to come in. After talking with ISUZU and yelling at them they fianlly gave me a 2 day rental car, despite my car being in the shop now for 2 weeks. They get the new engine in and it comes in broken. The car has been in the shop for month and ISUZU customer service is pointless and will try to get out of paying for anything. After owning this suv for 4 months now it's been in the shop every month and sat for a whole month to get a new engine.
The day after i got my Rodeo back, it started raining and started to hesitate (wouldn't get out of first and almost broke down). I told they guy at the shop their's still something wrong with it he responded "Don't get the truck wet". I can't believe how much crap i've had to put up with over this vehicle.
My vehicle thankfully meets my state's Lemon Law and i'm going through the Better Business Bureau. ISUZU IS THE WORST COMPANY EVER. Both service place's sucked, they don't support their product's, they try to get out of every warranty issue, and parts take forever to get in. I will never buy another ISUZU again and strongly suggest no one else should. Even if i did get a lemon, their service sucks and parts are expensive and impossible to get.
Similar Products Used:
98 Honda Passport
98 Ford Explorer
89 Chevy Blazer