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Review 4 of 196
Price Paid:
$27000.00
from Price Toyota New Cas Year / Model Reviewed: 2004 Toyota Highlander Strengths: Value. All Wheel Drive. Very comfortable. Gas mileage is not bad for an SUV. Reliability Weaknesses: Driver ergonomics- steering wheel too far away, transmission takes too long to shift sometimes, abrupt 1st gear engagement. Yes, I have the pain in my ears when leaving the window down, so I don't do it. Yes, the radio stinks too.
Also, compared to my Murano, it's rather boring. Stock "comfy" tires are not great in the snow, but the AWD makes it acceptable. Summary: Very good quality and value (for the stripped down version anyway). High reliability, but has some driver ergonomics design flaws that are hard to ignore.
The Highlander is very comfortable and quiet. The suspension (and stock Bridgestone tires) are very well controlled, but are tuned to the "great ride" side, not sporty side.
I've had absolutely zero machanical problems with the vehicle in 1.5 years of owning it. However, the 5 speed auto transmission can get annoying when rolling through a stop and then you hit the gas. It seems that it doesn't know what gear to be in 1st or 2nd-- then when it finally decides to go into first (after a 1 second pause), it really slams into 1st, and is hard to control. I've found that if you push the "Snow/ACT" button, it smooths out this rough action. I haven't been able to figure out what this "Snow/ACT" button does exactly in the manual or on the web, but it may favor starting off in 2nd gear???
After living with the car for a year, the driver ergonomics has really been bothering me. There is no telescoping steering wheel or movable pedals on this car, as on others (like my Nissan Murano).
I'm a standard size guy, 5'10" with normal proportions (for an American, not a Japanese person- maybe that's the problem?). When I adjust the seat to get a comfortable reach to the gas/brake, the steering wheel is WAY far away, especially at the top. The tilt steering does nothing to help. I have to move the tilt back too straight or move the entire seat forward to reach the steering wheel comfortably, which hurts my legs. At first I thought I could live with it, but I'm hating it more and more, especially on long rides.
My wife just bought a Nissan Murano LE with a 6 cylinder and CVT (continuously variable transmission) about 3 months ago. It's absolutely wonderful. Much sportier than the Highlander, great gas mileage, and the driver ergonomics are very comfortable.-- it has moveable foot pedals to get the position right. I even like the CVT. The CVT keeps revs low which helps MPG, but the engine is very torquey. If you need more acceleration, just hit the gas, and the CVT lets the revs rise immediately, and you get plenty of acceleration. I highly recommend the Murano over the Highlander, even though it costs more with all the extras. The Murano is funny looking, but it just works better for me than the Highlander. Similar Products Used: 2005 Nissan Murano, 1999 Ford Explorer
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