Whether you have a spotless driving record, acquired some blemishes over time, or just received your
Whether you have a spotless driving record, acquired some blemishes over time, or just received your drivers license, the Allstate family of companies offers a range of products and services. In fact, one of every eight vehicles in the U.S. is insured with Allstate.
Summary: I had Allstate for a very long time. I had been with them since I got my first car when I was 18. Unfortunately, when I moved from Utah to Florida, the service went down, and the price went up...way up. We were insuring a crappy old saturn and my husbands accord. Neither of us had any accidents on our records, and yet our bill was about 160 a month. (About 40 dollars more than in Utah) I recently bought a new Honda Fit and they raised our monthly bill from 160 to 220 a month! I decided to shop around and found that Progressive was only 130 a month for a brand new car, my husband accord and the SAME EXACT COVERAGE! When we called to cancel Allstate, they gave us an extremely hard time.
Strengths: They were awesome in Utah
Weaknesses: They suck in Florida
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Summary: I had all state auto insurance for more than 2 consecutive years. I paid around $650 per six months for the insurance.
When I bought a new 2008 Honda Accord, I have two issues and every time all state appraiser tried to cheat and give you less money for your fix.
For my latest experience from Austin, TX on this week. I had a vandalism in front of the Wal-Mart. I talked with All state to make an appointment for estimate. They wanted me to go their Sterling Auto Body. I took to them and they provided an estimate of around $800 + for fixing the issue. I planned to fix some where else. So, I called them and took to their appraiser. His name is Tuan Phan, an worst guy I have ever seen. His first question was - why you do not have a deductible? By the way, I have insurance $0 deductible for Comprehensive and $200 deductible for Collision. He did not like that as All state has to pay more.
He gave me an estimate of $325.39 and told me that's all. I talked with the Austin All state manager and he was saying the same story.
In my previous cases, I had same bad experience with All state.
Weaknesses: Very worst to pay the money to fix the issue, or claim
Similar Products Used: Geico, Farmers are much better to my experience
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Rating Reviewed by: John(Unregistered User)
Review Date April 8, 2009
Overall Rating 5 of 5
Value Rating 5 of 5
Used product for More than 1 year
Visitors rate this review 1.00 of 5,
2.00 votes
Review 3 of 71
Price Paid:
$68000.00
from Auto Dealer
Year / Model Reviewed: 2005 Chevy
Summary: Why does everyone complain about not getting paid by Allstate????? If you have insurance, you get paid through your own company...then your company goes to Allstate to get the money they are owed. YOU never have to deal with some other persons insurance company....only your own. Make the claim to YOUR company and quit bi*ching about it. Insurance companies are in the business to make money. They do that by trying to NOT pay out on claims to the full extent. EVERY company does this.
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Summary: I was a long time Allstate customer for auto insurance (19 plus years). I received acceptable service mostly because I had a great agent. Although, I recently switched to another carrier because my rates have been climbing over the past few years. I also had a change to my deductable that I had not requested. It was explained to me that Allstate does that automatically to keep the insurance premiums at their lowest. Of course they offered to switch it back, but the price was unreal. So, watch them closely. They may make changes without your knowledge, then when you go to make a claim you may find your deductable has changed without your awareness. Shop around, I saved $260.00 a year by switching. Insurance is a racket. When the law requires you to have it, why not choose the biggest bang for the buck and take a chance that you won't have to make a claim!
Strengths: Likeable agent
Weaknesses: Raising rates. I always thought as you get older, don't have accident claims and have longevity with an insurance carrier... your rates would stay favorable.
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Summary: i'm writing this review to tell everyone who wants to buy car insurance to beware from allstate, they by far have the worst customer service in the country, they lie, very high rate, very difficut to cancel your policy with them, beware
Strengths: nothing
Weaknesses: very expensive, worst customer service ever seen in my life, representive lied over the phone,
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