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Review 5 of 80
Price Paid:
$0.00 Strengths: None Weaknesses: Extremely poor customer satisfaction. Excessively high rates, way above the other competitive rates. Summary: I have been with allstate car Insurance for ~5 years. I thought i was getting a good deal until I was in Raleigh, NC and was driving an old car. However, things went downhill real fast as soon as I bought a new car. My insurance went from $180 for 1 old car to ~$1500 for 2 cars (old + new). I thought things might improve after few months and I tried to call the local agent and never heard back, also did not responses to email inquiry - all i was asking for review of my account and rates. Meanwhile, there were extra charges being added to my bill from time to time. Again, there was no response to my calls about the additional charges. So, now i have decided to shop around and I have received a very reasonable rate. i've realised that i have been paying atleast 2-3 times more amount than I should be paying. I will make the change soon, however, I'd certainly like to know if there is any way to get reimbursed or compensated for the extra money i have lost to the suckers - Allstate?
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