Review 2 of 67|
Year / Model Reviewed:
Coast National Insurance-Bristol West
None whatsoever so far
Everything-rude, clueless adjustors, bad customer service, VERY SLOW, will delay claim over and over
I am dearly afraid that we are going to have to take this company to court and file a complaint with the AZ Board of Insurance-I was hit by one of their DRUNK insured in Dec- multiple vehicles involved also-two totaled. Company accepted responsibility in mid-Jan but so far no one has been paid. My attorney says this company is very slow, and ineffecient,, adjustor is very rude and does not return calls to any of us. My ins. co. Geico also said this company has been "awful." This claim is going to get delayed and delayed,,, we are short in saying they are now acting in bad faith. Bristol-West needs to drop this company and they truly need to be investigated-BBB also does not have a very good rating with them here in AZ, and it will continue to go down with more customer service complaints. Big ethics issues with their adjustors also, no one has been polite or helpful except one supervisor, and it's sporadic. Very sad. Drivers need to not insure with them,, who cares of they're the cheapest-if they do not cover anything you do, youre liable in civil court.. drivers need to research the reputation of every insurance company before using them. This company has been atrocious to everyone involved, and I have also spoke with another driver involved-she is beyond angry and frustrated with the yo-yos at this company. If you are hit by one of their insures, get an attorney and know your options if they do not respond to you.
Similar Products Used:
Geico (has been okay),, A Plus California Casualty (previous claim with them handled well and quick)