Farmers Insurance

Overall Rating
 4 of 5

Value Rating
 4 of 5

Used product for
More than 1 year

Visitors rate this review
1.00 of 5, 1.00 votes

Price Paid:  $0.00

Year / Model Reviewed:
2007 VW/Rabbit

Summary:
I'm not sure why all these bad reviews are coming in, sounds more like a bad agent than the companies fault. Anyways, about a month ago my car got slammed into by some lady. My whole passenger side was wrecked, and even though it was her fault the lady tried to blame the accident on me.
Long story short, not only did Farmers cover everything and make my car look brand spanking new, but they also won the case for me.
Another good thing about Farmers is that I called my agent when the accident happened and she took care of everything for me, mind you this was at 8 p.m. I called my agent because I didn't have the HelpPoint number, and instead of directing me to the help point she went out of her way to help me out. If any of you live in the So. California area, I highly recommend Millie Vickovic as a Farmers agent.
Anyways, all the troubles that I have been reading about Farmers is unbelievable. I know the prices are a little high, but you are paying for quality. When you are paying for your insurance, make sure you know what you are doing and ask for what you want, otherwise you'll get a basic insurance and get screwed in the end. But that's your own fault.

Strengths:
Great agent in Millie Vickovic, she represents the company well. Coverages are great, and I had 0 problem with my adjuster.

Weaknesses:
Prices are a little high, and the mail I constantly get from them is a little ridiculous.

Price Paid:  $0.00

Year / Model Reviewed:
2009 Nissan

Summary:
I was rear-ended by this lady who has this insurance. On that incidence she clearly accepted that it was her fault and offered to take my car the closest shop. I was on the rush so I just took her insurance and contact number. Apparently, a mistake I've learned 'coz after she talked to her insurance she is now on denial. Her insurance guy spoke to me several times insisting that my car back up on the middle of the road even though I was driving automatic (Ridiculous!)and offered the lady to brought her car to the nearest shop (CONSPIRACY!). I ended up paying everything and even my medical, including dental because I ended up grinding teeth on my sleep 'coz of anger.

Price Paid:  $1000.00

Summary:
I had only 1 claim with Farmers on our house & they gave me the run around for a month. My agent commented that it was settling b4 anyone even looked at it at all! When the claims guy came he said it's settling! Then he commented well if someone else has a dif finding call me & I will reopen the claim. I got an inspector paid him $100. to find out the cause & he said our expossed beam was cracked by high winds & there was no reason to think it was settling at all.

Weaknesses:
They will fight tooth & nail not to pay for anything! My agent didn't do a claim when I first called her about a bad storm. Beware of agents that say it wont even meet your deductable when you have a lot of damage!!

Similar Products Used:
I have delt with other insurance who were reasonable, Farmers is un-reasonable!

Price Paid:  $0.00

Summary:
Farmers has very unprofessional staff working for them. My husband was hit (from the rear) by one of farmers clients. When we contacted Farmers, it took almost 2 WEEKS before I received any information about the condition of my vehicle. Then, it took another week before they FINALLY determined that it was totaled. And it took ANOTHER WEEK to receive a check for the value of my car. What a waste of time! With Geico, the whole process wouldve taken about a week (if that) tops.

Beware of Luis Cervantes working on your claim (he's the one that took 2 weeks to finally contact me, and he's rude), or his manager Crystal Williams (she does not return calls - and she'll get one of her colleagues to handle her work). Ask for someone else to handle your claim if possible.

Oh yea, I know there's alot of people that pretend they're "hurt" in a car accident just to get extra money. but my husband really did get hurt. A rep from farmers by the name of Christina, went on vacation for 2 weeks in the midst of reimbursing us for the hospital bill. And they told my husband that he had to wait for her to come back because she had all his paperwork. WTF! Farmers and all their employees can kiss my ass!!

Strengths:
NONE!

Weaknesses:
Unprofessional! Unprofessional! Unprofessional!

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
More than 1 year

Visitors rate this review
3.67 of 5, 3.00 votes

Price Paid:  $0.00

Summary:
Farmers Insurance is the WORST auto insurance company that I have ever experienced. We recently were rear-ended by an uninsured motorist. It took 7 days for the adjustor to get in touch with us. Then we learned that our agent had dropped the uninsured Motorist collision - but not injury - from our policy without telling us.
I am left high and dry with a $3000 expense thanks to their incompetence.
DON'T RISK INSURING WITH FARMERS!

Strengths:
NONE

Weaknesses:
MANY. SEE ABOVE