Farmers Insurance

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
Less than 1 month

Visitors rate this review
4.20 of 5, 5.00 votes

Price Paid:  $0.00

Strengths:
None

Weaknesses:
Customer Service, Integrity, Ethics

Summary:
Absoutely the worst experience I have ever had dealing with an insurance company. This is not my company, and I would advise you to think twice about them. Other driver was given a ticket, police stated in report they were in fact at fault and we are a month into it and they come back and offer me about 70% of what my insurance company and the bank valued my vehicle at. Will now be forced to file through my company and sue Farmers. What a joke, have never had an issue with my company. If you have Farmers as your insurance company, you'd better think again.

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
1 to 3 months

Visitors rate this review
5.00 of 5, 21.00 votes

Price Paid:  $10000.00 from California

Year / Model Reviewed:
2004 Dodge

Strengths:
none

Weaknesses:
every

Summary:
if you think your covered with Farmers Think Again.

Overall Rating
 2 of 5

Value Rating
 2 of 5

Used product for
More than 1 year

Visitors rate this review
5.00 of 5, 20.00 votes

Price Paid:  $0.00

Strengths:
Okay service

Weaknesses:
Unreasonable charges

Summary:
Since I have no choice but to surrender my hard-earned dollars to Farmers, this is the only place I can vent my displeasure and frustration.

I have my auto insurance with Century 21 (recently acquired by Farmers) for about 30 years. Recently, I purchased an electric car. Century 21 refused to insure that because of unknown risk. I have no choice but to switch to another insurer – one that I have my current house insurance, again for 30 years. After I have the new policy set up, I called Century 21 to cancel my current policy. I was surprised that I was charged $50 as “processing fee”. That was not mentioned when I first had dialogues with them. Despite sound arguments, all I got was “My apology, we cannot waive the charges”. “You can stay with us until the term expires”. “You can have a policy on the new car ONLY with the other company”.

If I were the one initiating the switching due to lower cost or whatsoever, I can understand Century 21 charges for a fee. However, in this case, I was forced to change. I think the charge is unreasonable, especially to a customer who demonstrated long-term loyalty. Farmers and Century 21 will never see my business again. I will also discourage anyone I know who considers for their service.

Overall Rating
 2 of 5

Value Rating
 2 of 5

Used product for
More than 1 year

Visitors rate this review
4.86 of 5, 29.00 votes

Price Paid:  $0.00 from na

Year / Model Reviewed:
1991 Policyholder

Strengths:
Strength supported by assets & income, name recognition, reputation

Weaknesses:
Failure to follow through, failure to stand behind their products, failure to deliver what/as promised

Summary:
After 20 years as a Farmers policyholder, I have terminated my relationship with them. Why? In the past 7 years, my rates have more than QUADRUPLED!! I have had no accidents, no tickets, and filed no claims during the past 20 years as a Farmers policyholder. The precipitous increase in rates is unwarranted, unjustified and unacceptable. A week before my annual premium was due, I backed into a concrete abutment in a parking garage, damaging my rear door. When I called my agent about filing a claim, he strongly suggested I did not do so unless the damage exceeded $2000. He stated my premiums would increase dramatically. I reminded him that I had paid Farmers over $30,000 in the past 20 years for policies on my home and autos and had never filed a claim. Why would my rates be increased with the filing of a single claim for less than a thousand dollars???

Similar Products Used:
I purchased a policy from esurance.com with the exact same coverages (actually better in two categories) for about 2/5 or FORTY PERCENT of the premium Farmers billed me for this year.

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
Less than 1 month

Visitors rate this review
5.00 of 5, 43.00 votes

Price Paid:  $0.00

Strengths:
none

Weaknesses:
low ball will not pay what they owe

Summary:
I was involved in an accident with one of there insured they want to claim 80/20 which Ive never heard of when there party pulled out in front of me he himself admits full fault my insurance company says same and so does the officer that was on scene but if this multimillion dollar company needs my money to keep its doors open I will never use any of there services of any kind I will however tell as many people as possible about there practices .