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Review 3 of 59
Price Paid:
$1300000.00
from Jeff Wyler honda Year / Model Reviewed: 2004 Honda Civic Summary: I am not rating the car. I am rating nationwide car insurance. Our agent was fired, and not replaced at this time. My daughter was involved in a car accident, and the other party was cited. Problem - the other party has Victoria insurance - a Nationwide product. We have been given the run around from day one. The other party fought the ticket, and had it thrown out in court. The insurance companies were suppose to mediate this. I have done most of the foot work for the claims adjuster. I spoke to him yesterday, after I had gone down to the court house to get a transcript of the hearing, because the other party claimed that the ticketing officer was in court. He was not - but the insurance said it was "conflicting statements" You would think that the adjuster could get this information. Today, I get a letter from Victoria stating that the claim was denied. I think the claims adjuster should have known this yesterday!! It has been a terrible experience, and they were certainly not "on our side". Total incompetence, and lack of concern for their customers. The silver lining - we started looking for new insurance, and found it, at a combined savings for car and home of over $1000.00 a year. I guess that will pay the deductable on the claim that should have been paid. We have been with Nationwide for over 20 years. This is just a shame that they no longer take care of their customers. Strengths: None Weaknesses: Very bad customer relations and assistance.
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