Nationwide Insurance

Overall Rating
 2 of 5

Value Rating
 1 of 5

Used product for
More than 1 year

Visitors rate this review
5.00 of 5, 14.00 votes

Price Paid:  $157.00 from Nationwide Insurance

Year / Model Reviewed:
1989 Ford Taurus

Strengths:
no strengths

Weaknesses:
1) entirely too expensive for liability only insurance
2) Claims adjusters are verbally abusive and confrontational
3) Nationwide was not on my side

Summary:
I was involved in a 3 car accident where the middle car was ticketed by police on several infractions causing irreparable damage to the front car and minimal damage to our car from a ricochet off the front car. The claim adjuster told me the accident was my fault despite the determination of the police investigation and the testimony of my elf, my passanger and the driver and passenger of the front car. He was verbally abusive and told me my story was "BS"(using the word). And was believeable of the testimony of the middle car(the one ticketed for multiple infractions by the police and convicted in court because all parties testified against her)

Similar Products Used:
Farmer's, GEICO, Allstate, State Farm, Apollo

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
More than 1 year

Visitors rate this review
4.83 of 5, 24.00 votes

Price Paid:  $0.00

Year / Model Reviewed:
2002 MAZDA

Strengths:
NONE

Weaknesses:
EVERYTHING

Summary:
Funny i bother writing this, ALL insurance companies use the bait and switch method. we are forced to line their pockets and they take advantage of the folks who make no claims and are clean. They use slimy tactics to lure you in then raise your rates above inflationary rates.
to sum it up, THEY ARE ALL THE SAME
I dropped nationwide because they raised my rates 5 times the ate of inflation, I have no accidents no claims on either my home or vehilce for over 25 years.
you have to keep switching insurance companies to play their bait and switch game. they all lie and deceive...

Similar Products Used:
state farm, travelers, allstate etc...

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
Less than 1 month

Visitors rate this review
4.81 of 5, 21.00 votes

Price Paid:  $0.00

Strengths:
None, from my experience.

Weaknesses:
Dishonest.

Summary:
Don't be fooled by Nationwide's slogan. They appear to only pay what the law will force them to pay. Example: Their policyholder started a fire by backing into landscaping. The fire damaged four cars. They only paid for damage to one car. Nationwide stated.."Our responsibility is to reimburse those claims for which our insured is legally responsible". Not only didn't they pay for the other cars that were damaged, they subjected their policyholder to a lawsuit because Nationwide wouldn't pay $3100 for damages. Their policyholder had to take off from work to show up in court. On their side? No way!
Worst of all, dishonesty doesn't seem to be beyond them. They provided the Dept. of Insurance with misrepresentations. For example, Nationwide stated "there is no evidence to support that the vehicle was parked in such a way where the exhaust was touching, buried, or had any contact with the landscaping or pine straw." However, the official fire report state that the fire was started by their policyholder's muffler in pine straw. I was able to talk with the investigating fireman who stated the muffler was "buried in the pine straw". Nationwide conveniently, said they were unable to contact the fireman when it only took me two phone calls! The policyholder's car owner's manual even stated not to park over flammable material which indicates negligence.

Choosing an insurance company based on cost is important. But choosing an insurance company that is responsible and will be on your side is even more important. Avoid companies that have a track record of bad faith. One helpful web site that lists the good and bad companies is the following...

http://www.badfaithinsurance.org/indexdetaillist.html

Similar Products Used:
State Farm

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
More than 1 year

Visitors rate this review
4.65 of 5, 20.00 votes

Price Paid:  $0.00

Year / Model Reviewed:
2005 2005 Dodge Dakota

Strengths:
Unknown

Weaknesses:
High Cost

Summary:
My father is a 86 year old WWII soldier who saw Normandy Beach at D-Day. He retired as school bus driver with no automotive accidents in over twenty years. I help him with his bills since his wife died last year. Nationwide Insurance in Moorefield WV decided to increase his rate by 19%. I spoke with then and was told that there was an accross-the-board increase, and he was an 86 old man. This is the reason for his high cost of insurance today. This company is not "on your side". They are in your wallet.

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
Less than 1 month

Visitors rate this review
4.60 of 5, 20.00 votes

Price Paid:  $0.00

Strengths:
NONE

Weaknesses:
Every aspect of their business including each employee my fiancee and I directly dealt with.

Summary:
I would like to start off by saying that I have never taken the time to write a dissatisfactory letter until I had to deal with Nationwide Insurance for a claim which has forced me to express my discontent for a few claims employees, one particular “Field Investigator”, and their overall poor business practices.

For a brief summary, my fiancée backed into my car pulling out of the garage, while I was in the house. He immediately called his insurance company, Nationwide, to file a claim. A few days after my car was in the shop, I got a call from a “Field Investigator” name who began questioning me about the incident. My fiancee’s agent told him it was typical protocol and not to worry too much about it. The following reasons are the ludicrous excuses as to why they decided to deny the claim.
1) The damage does match on the cars since you’re on a flat driveway (WHICH WE”RE NOT),
2) That my insurance policy had lapsed through Travelers Insurance so I was trying to file under his insurance,” (WHICH IT HASN”T),
3) That my statement about the incident didn’t match exactly to his (I WASN’T EVEN THERE!!!)
I would also like to mention that the manger of the dealership where my fiancée’s car is being fixed stated, “There’s a 4 foot long transfer of paint on your car, Nationwide has no idea what they’re talking about.”
A regional director of Nationwide even told my fiancée that he would rather settle out of court with Travelers than pay our claim, clearly believing that we would not pursue this any futher…

I’ve never been more angry and insulted and truly disappointed with a companys’ unethical practices. For the individuals of Nationwide that denied this legitimate claim, knowing that they would not be able to look at me face to face and honestly tell me that they think I am a liar, I hope their families know how corrupt Nationwide really is, and how these individuals are rewarded for finding ways not to indemnify their policy holders for incidents which they have rightfully assumed the risk. Nationwide has gladly taken premium payment from my fiancée every month and should therefore be responsible for the damage. They claim that I claimed a fraudulent claim, but isn’t it fraud to not provide the service for which you are paid?

For me, it’s not the extra money I would have to pay to have my car fixed, or the fact that I had to file a claim under my insurance. It’s the principal of the matter and it is honestly saddening that these individuals, and company as a whole, would run a corrupt business to get or keep a few extra dollars. Well, I would like Nationwide Insurance to know that I will proactively recruit their policyholders and prevent anyone I associate with from having a policy with them. So, was the denial of a $1,500 claim worth it for the tens of thousands of dollars of premium I will directly be responsible for preventing and taking from your company???

FYI…Nationwide is NOT on your side…