|
Review 5 of 174
Price Paid:
$31000.00
from Mini Morristown, NJ Year / Model Reviewed:
2009 Mini Cooper Strengths:
NONE Weaknesses:
Don't honor claims
Poor costumer service Summary:
Was rear-ended in car accident 1/6/2011. I waited a couple months after accident to see if pain in neck, shoulder and headaches would go away. Had been in contact with my injury claims person, Francisca A Bobadilla. The pain did not go away. End of March started seeing a chiropractor who helped with managing pain end of March. Saw him with my hectic schedule 1-2 week. In June my chiropractor and I received letter from Fransisca Bobadilla, personal claims rep Progressive, that treatment was going through peer review. Peer review means that they get one of their doctors to review treatment to see if treatment warranted. Contacted Progressive, they said I could seek other treatment. After looking for a couple weeks found physical therapist. Physical therapist and I both made sure treatment approved by Progressive 1st. On Aug. 17th, received a call then letter from Fransisca Bobadilla of Progressive stating Progressive would not pay for any chiropractor treatment after 4/20/2011!!! That's horrible! I had been treated from end of March til June 17th when we received notice of review. So basically, Progressive only paid 1 month of treatmen and won’t pay for treatments from 4/20/2011 to 6/17/2011! Not even sure if they are going to pay for physical therapy. Had to cancel my physical therapy appointments because not sure if they will pay. Don't use Progressive, they won't honor their claims. Disgraceful costumer service. Progressive, my insurance provider, was suppose to cover any medical expenses up to $5000. This was no were near that limit. Similar Products Used:
GEICO
| 
1 of 5
2 of 5
