None

Everything about the company! They don't care about anyone but their pay check.

State Farm is the worst insurance company ever! They held me liable for an accident they wouldn't even investigate, why? So they could get more money from me! I'm young but I'm not stupid! Moving on, too bad my accident has to follow me.

NONE!!

No loyalty or compassion to loyal customers.

I never had a problem with State farm and alwyas spoke highly of them However, after being insured by State Farm for 25 years and having a clean driving record, those piece of crap scumbags had the audacity to call the end of last year and tell me that they were dropping me because the person that was living in the same house had gotten a traffic violation. When I called the corporate office in utter disbelief and asked why they were dropping ME when I haven't done anything and was told because we have the same address and they were sorry but there was nothing they could do. I told them that they were disgusting and unfair and hung up the phone. Absolutely disgusted with them and still cannot believe how I was treated and that they behaved like this. If I had known this 25 years ago I would have told them to go screw themselves and would NEVER recommend them. Awful,awful company! Still shocked and furious how I was treated.

Very Friendly and helpful local office

Terrible in every other aspect

DON'T EVER GET STATE FARM INSURANCE. Long story Short we have had state Farm
For 20 years. last week my son got into an accident in his high school parking lot. A girl backed into the center of his front bumper; bending the license plate a little and making a dent in her rear passenger side bumper. We took pictures of the damages but not the location that it occurred at. They contacted me today to tell me that it was my sons fault, and when i asked them if they looked at the pictures they didn't respond and keep saying we came to this decision with the verbal statements.never mentioning the pictures and said they would be dropping us after the claim was settled. Have Allstate now much happier.

Similar Products Used:

Allstate

Renter ins service

Auto ins

They could not find my license as active even though I gave them the number and a paper from the dot that stated I had an active license! They refused to look into it any further an said they could not insure me! I decided to go with geico and have had no issue at all and the people are super nice!

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Geico

My family has used this agent and company for many, many years.

They are very vague about all of their insurance packages. They are a reliable company as long as nothing happens.

I pay for free towing for a few different reasons, being I am a single female living in the southeast Houston area. Now, when I think of free towing, I am under the impression that if for any reason I should have to have my vehicle towed it will be taken care of by State Farm.....because I pay for it with my policy. WRONG I had to have my car towed due to a blown head gasket and manifold intake gasket. I called
State Farm and they sent a tow truck, and told me they would reimburse me. INCONVENIENT. But whatever. I called my agent to find out the proper protocol to get reimbursed for the wrecker. I was told they would only pay for up to $80 on towing....WTF...why would they send a wrecker that they weren't going to pay for? I pay for free towing. I did the right thing and called them and they dispatched a wrecker. I paid said wrecker $160 cash and now they don't want to reimburse me for the service I pay for. LIARS. I will be changing insurance companies as soon as I can. 'nuff said.

can't think of any

they quoted me a price of $32 a month. my first bill wa $40 and my second was $50. when I called to ask for a correction they told me "we can charge what we want it doesnt matter what the agent told you". Poor service and very unprofessional

they don't keep their word

None

They suck. I have never been in any accidents and have one speeding ticket on my record. They charged me 170$ a month for auto, renters and a life insurance policy which was added without my consent or knowledge. They lack professional communication, make a lot of mistakes, and try very hard not to make up for it.

They charged my account almost two weeks AFTER I cancelled my policies with them and are trying to get out of giving me a refund. They dance around the issue and try to take advantage of you.

Similar Products Used:

I switched to Progressive, got more coverage for about 60$ a month. That's an extra 100$. State Farm over charges outrageously and I wouldn't trust them if I were you.

I had State Farm for 40 yrs. Same agent. 2 houses 3 cars and a boat insured. 3 claim on a house in 10 yrs. They cancelled us.They suck!

They have paid all my medical, prescriptions, X Rays, MRI's and Loss of wages for the last 3 months. Friendly service, great. Worth every dime of my premiums. I have a Christian Agent and the Claims processor is also. I think that made the difference.

A little slow getting payments to me.

I would highly recommend them to anyone. State farm is a quality insurance company and they had the lowest quote of any insurance company I checked. I checked online with about 15 companies. I moved to another city and kept my same agent if that tells you anything.

We paid them since 1977 for auto, house, boat,and rv. After some bad luck in 2009 they cancelled us. So don't expect any loyalty. They suck.

Do not use these people, as long as they make money off you they are great, but if they have to pay out,no matter if you have been customers for over 30 years, they cancel you. I am now with allstate.