State Farm Insurance

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
More than 1 year

Price Paid:  $0.00

Year / Model Reviewed:
2003 Chevy Silverado

Strengths:
Very Friendly and helpful local office

Weaknesses:
Terrible in every other aspect

Summary:
DON'T EVER GET STATE FARM INSURANCE. Long story Short we have had state Farm
For 20 years. last week my son got into an accident in his high school parking lot. A girl backed into the center of his front bumper; bending the license plate a little and making a dent in her rear passenger side bumper. We took pictures of the damages but not the location that it occurred at. They contacted me today to tell me that it was my sons fault, and when i asked them if they looked at the pictures they didn't respond and keep saying we came to this decision with the verbal statements.never mentioning the pictures and said they would be dropping us after the claim was settled. Have Allstate now much happier.

Similar Products Used:
Allstate

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
Less than 1 month

Visitors rate this review
4.00 of 5, 1.00 votes

Price Paid:  $0.00

Year / Model Reviewed:
2002 Mercury sable

Strengths:
Renter ins service

Weaknesses:
Auto ins

Summary:
They could not find my license as active even though I gave them the number and a paper from the dot that stated I had an active license! They refused to look into it any further an said they could not insure me! I decided to go with geico and have had no issue at all and the people are super nice!

Similar Products Used:
Geico

Overall Rating
 2 of 5

Value Rating
 1 of 5

Used product for
More than 1 year

Visitors rate this review
5.00 of 5, 2.00 votes

Price Paid:  $400.00 from Pete Dietz State Far

Year / Model Reviewed:
2001 Grand Prix

Strengths:
My family has used this agent and company for many, many years.

Weaknesses:
They are very vague about all of their insurance packages. They are a reliable company as long as nothing happens.

Summary:
I pay for free towing for a few different reasons, being I am a single female living in the southeast Houston area. Now, when I think of free towing, I am under the impression that if for any reason I should have to have my vehicle towed it will be taken care of by State Farm.....because I pay for it with my policy. WRONG I had to have my car towed due to a blown head gasket and manifold intake gasket. I called
State Farm and they sent a tow truck, and told me they would reimburse me. INCONVENIENT. But whatever. I called my agent to find out the proper protocol to get reimbursed for the wrecker. I was told they would only pay for up to $80 on towing....WTF...why would they send a wrecker that they weren't going to pay for? I pay for free towing. I did the right thing and called them and they dispatched a wrecker. I paid said wrecker $160 cash and now they don't want to reimburse me for the service I pay for. LIARS. I will be changing insurance companies as soon as I can. 'nuff said.

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
More than 1 year

Visitors rate this review
5.00 of 5, 12.00 votes

Price Paid:  $0.00

Year / Model Reviewed:
2001 nna le

Strengths:
can't think of any

Weaknesses:
they quoted me a price of $32 a month. my first bill wa $40 and my second was $50. when I called to ask for a correction they told me "we can charge what we want it doesnt matter what the agent told you". Poor service and very unprofessional

Summary:
they don't keep their word

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
3 Months to 1 year

Visitors rate this review
5.00 of 5, 27.00 votes

Price Paid:  $500.00 from Gift

Year / Model Reviewed:
1994 cavalier

Strengths:
None

Weaknesses:
They suck. I have never been in any accidents and have one speeding ticket on my record. They charged me 170$ a month for auto, renters and a life insurance policy which was added without my consent or knowledge. They lack professional communication, make a lot of mistakes, and try very hard not to make up for it.

Summary:
They charged my account almost two weeks AFTER I cancelled my policies with them and are trying to get out of giving me a refund. They dance around the issue and try to take advantage of you.

Similar Products Used:
I switched to Progressive, got more coverage for about 60$ a month. That's an extra 100$. State Farm over charges outrageously and I wouldn't trust them if I were you.