Budget Car Rental Company

Price Paid:  $0.00

Year / Model Reviewed:
 Camry Hybrid

Summary:
Budget car rentals= CROOKS!!! I will never rent from a budget dealer again! Worse car rental in the world

I was told that a $25 deposit that would be credited toward my car rental was necessary to reserve a car. When I went to go pick up the car, they said I could get a hybird for $30. My interepretation: an extra $5 dollar on top of the 25 I had already paid. What they meant: and additional $30 for each day!

Similar Products Used:
Avis- no problems and better rate

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
Less than 1 month

Price Paid:  $225.00 from punta cana dom rep

Year / Model Reviewed:
2005 mitsubishi lancer

Strengths:
budget wasted two hours of my time switching vehicles

Weaknesses:
all customer service was very weak

Summary:
i rented a mitsubishi lancer from budget at punta cana dominican republic the car they gave me had a noise and parts were falling off and second car they gave me the transmission was slipping car rental was overpriced and budget would not compensate i dont recommend renting in the dominican republic

Similar Products Used:
none

Price Paid:  $550.00 from usrentacar.uk.com

Year / Model Reviewed:
 Economy class BUDGET car

Strengths:
Professional cheaters.

Weaknesses:
Bad organization.

Summary:
BUDGET car rental Miami. Lady at the desk let us pay WITHOUT NOTICE $277 for insurance, we didn't want or needed. Very bad organization. Office at airport closed. Car location far away, hard to find at return.

Similar Products Used:
Alamo, Dollar, Avis and others. No problems there.

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
Less than 1 month

Price Paid:  $500.00 from San Francisco

Year / Model Reviewed:
2008 Chevrolet Impala

Strengths:
the car was new

Weaknesses:
-Dishonest
-Inefficient
-Very slow
-Some of the customer service people were extremely rude

Summary:
We rented the car for 3 days, for a final price of $243. Our flight was cancelled and we had to fly from another airport 30 miles away, so I called Budget to ask whether I could return the car there instead. I was told they would charge me $110 for that. Although it sounded way too much for 30 miles, I agreed. When I returned the car, I was charged $500! After several complaints everybody kept sending me to someone else, and nothing happened. Some (but not all) of the customer service people were extremely rude. When I said that for the extra $260 they charged me for 30 miles I could have taken a helicopter (which is true), the man replied: "If you are so rich, why do you care about the $260? Another man told me "if you have a problem, sue us!".
In addition, it took 40 minutes for the check out and I almost missed my flight.
Bottom line: I was ripped off, plain and simple.
I would never recommend Budget to anyone!

Similar Products Used:
avis, hertz

Price Paid:  $370.00 from 205.28

Year / Model Reviewed:
2008 Infinity FX-35

Strengths:
price is competive

Weaknesses:
liars and cheats

Summary:
The car would not start at a hotel so I called and had them tow me and car back to lot to get another one. On return they first wanted to charge me 7.80 gal for gas in the car that would not start. Then they charged me $105.00 plus additional taxes of $55.00 for a tow of their car to their lot. They never told me when I called for help that I would be charged for a tow. I have aaa and would have used it had I known.