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Thrifty Car Rental Car Rental Company

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Description:
Convenient car rental locations across the U.S.

You'll find a great rate on a great car rental at more than 300 conveniently located Thrifty car rental sites throughout the United States, including many at or near major airports. So for your next car rental, let us shuttle you FREE!

 
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++ Rating
Reviewed by:
Chris


Review Date
March 23, 2014

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
Less than 1 month

Rate this review?

Review 1 of 37

Price Paid:  $0.00

Strengths:
None

Weaknesses:
Rental agent that lies to sell product and a company that does not respond when this is brought the their attention.

Summary:
We rented a car in Fort Myers we expect that they will try to upgrade and sell things to us. However when we mentioned that we would be going to Tampa the agent said we had to pay for a toll pass. When we were told that would be $45 a week we said we would pass and pay the tolls as we went. The agent then said that we could not pay cash that all toll were electronic and the fine is about $100 if we did not have the pass. I even repeated this to him and he said yes. So we paid the additional $90 for a 2 week rental and left. When we traveled to Tampa we passed through one toll which we could have paid $1.25 cash to pass through. When I sent in a "how was your experience" email to Thrifty I received no response. This just show me that Thrifty as a company does not mind that their employees lie to sell product but I think may encourage it. I will never rent through Thrifty again and I advise everyone else not to.

Similar Products Used:
I have rented with Enterprise and with Hertz both in the last year and was extremely please with both. I like Enterprise because a spouse is automatically covered as driver and there is no additional cost.



++ Rating
Reviewed by:
Cheryl james


Review Date
April 17, 2013

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
More than 1 year

Visitors rate this review
5.00 of 5, 4.00 votes

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Review 2 of 37

Price Paid:  $0.00

Strengths:
Reservation site is easy to use

Weaknesses:
They picture american made cars on their website but when we try to get one for our reservation they only have foreign made ones available unless we want to upgrade which doubles
our cost. This happens time and time again. We won't be using them again. Way to support America Thrifty

Summary:
After an hour on the phone trying to get someone to help us get an American made car the bottom line is forget it! Price gouging at its best! They advertise American made cars but don't have them available .



++ Rating
Reviewed by:
Victoria Wallis


Review Date
March 5, 2013

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
Less than 1 month

Visitors rate this review
5.00 of 5, 6.00 votes

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Review 3 of 37

Price Paid:  $0.00

Year / Model Reviewed:
2011 Ford Focus

Weaknesses:
Thrifty car rental was the worst car rental I've ever used. The salesperson did a poor job of explaining each step in the signing procedure and was a poor listener as I specifically said I did not want insurance three times. It was also stated on my internet reservation that I didn't want any insurance options. When I discovered the error Thrifty was not accomadating at all and wouldn't refund the money to the tune of over $500. I will NEVER use Thrifty again. I feel the salesperson intentionally deceived me.

Summary:
Thrifty car rental was the worst car rental I've ever used. The salesperson did a poor job of explaining each step in the signing procedure and was a poor listener as I specifically said I did not want insurance three times. It was also stated on my internet reservation that I didn't want any insurance options. When I discovered the error Thrifty was not accomadating at all and wouldn't refund the money to the tune of over $500. I will NEVER use Thrifty again. I feel the salesperson intentionally deceived me.



++ Rating
Reviewed by:
MarniM


Review Date
July 6, 2012

Overall Rating
 1 of 5

Value Rating
 2 of 5

Used product for
Less than 1 month

Visitors rate this review
4.60 of 5, 10.00 votes

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Review 4 of 37

Price Paid:  $0.00

Weaknesses:
Advertised as inexpensive rental but there were lots of hidden charges

Summary:
HOrrible customer service. Thought I was getting a cheap rental and then there were tons of add-on fees in the fine print. I will never go there again.



++ Rating
Reviewed by:
Loquacious


Review Date
March 29, 2012

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
Less than 1 month

Visitors rate this review
5.00 of 5, 14.00 votes

Rate this review?

Review 5 of 37

Price Paid:  $27.00 from SFO

Year / Model Reviewed:
2011 Dodge Avenger

Weaknesses:
It is appalling that I was charged for full tank of gas when I didn't use a full tank of gas. Prepay with other companies is for the convenience of not having to find a gas station and subsequently charged for only what was used. I now understand that this is Thrifty's policy and I will NEVER use Thrifty again.

Summary:
It is appalling that I was charged for full tank of gas when I didn't use a full tank of gas. Prepay with other companies is for the convenience of not having to find a gas station and subsequently charged for only what was used. I now understand that this is Thrifty's policy and I will NEVER use Thrifty again.

Similar Products Used:
It is appalling that I was charged for full tank of gas when I didn't use a full tank of gas. Prepay with other companies is for the convenience of not having to find a gas station and subsequently charged for only what was used. I now understand that this is Thrifty's policy and I will NEVER use Thrifty again.



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