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Review 4 of 61
Price Paid:
$155.00 Year / Model Reviewed:
1999 MBZ S500 Michelin MXV4 Plus XSE Strengths:
Michelin's stock price is up this year. Weaknesses:
Rain/Snow and mostly customer service Summary:
I've had Michelin Tires on most of my Mercedes automobiles and the Michelin Energy MXV4 Plus' have been by far the worst tire I have ever paid for. Not only are these direct OEM replacements for a set that lasted little over 10,000 miles, this set has lasted less than 5,100 miles. I would not be so vocal in my anger, wxept that Michelin's customer service is making this out to be "my" fault that the tires have worn down in less than 5,100 miles. The car is driven in Palm Springs, California on surface roads when I am in town for the winter. Otherwise the car-and tires-rest in a climate controlled and carpeted garage. The tires were purchased in 8/05 and are not only seperating visably, but they are worn EVENLY on all four tires. Four other cars in the garage, with the same wear, age, and storage conditions, albeit Pirelli P4000's, show little if any wear, no hazing, unusual treadwear, etc. My telephone calls with Michelin's customer service make my blood boil. "Dave" said that the problem is that the "H" is not the right rating for my car, and is very possibly the reason for the tread wear. "Dave" say's that the "V" rated tires are what my car calls for. Mercedes says the "H" rated tires are not only OEM factory, but also the tires that was engineered for that body style. There is "NO WARRANTY" on tread wear. Yet Michelin has agreed to pay 75% of the cost in replacing the tires...."IF" I purchase the new Primacy MXV4. Personally Michelin should pay 100% even if I went to Pirelli's! Similar Products Used:
too many to mention, Avon, Pirelli, Dulop, Custom Hand made tread...etc.
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