Farmers Insurance

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
More than 1 year

Price Paid:  $0.00

Summary:
Farmers Insurance is the WORST auto insurance company that I have ever experienced. We recently were rear-ended by an uninsured motorist. It took 7 days for the adjustor to get in touch with us. Then we learned that our agent had dropped the uninsured Motorist collision - but not injury - from our policy without telling us.
I am left high and dry with a $3000 expense thanks to their incompetence.
DON'T RISK INSURING WITH FARMERS!

Strengths:
NONE

Weaknesses:
MANY. SEE ABOVE

Overall Rating
 5 of 5

Value Rating
 4 of 5

Used product for
More than 1 year

Price Paid:  $0.00

Year / Model Reviewed:
2004 Lexus ES330

Summary:
I have been a long time customer of Farmers Insurance. We have both our cars, life insurance policies and home owner's as well. Our agent Carl Grifo is awesome. Responsive, caring and compassionate. I am sure that there are many, many other less expensive insurance companies out there. Please remember, YOU GET WHAT YOU PAY FOR!!!!

I have had a couple of incidents with the vehicles. Farmer's has NEVER, let me repeat that, NEVER denied a claim. Their HelpPoint Claim center staff is great. They respond quickly, get your car to one of their approved repair stations and they get the job done. All the while communicating with you.

If you go to a low cost insurance company, expect low cost results.

Strengths:
Great agents, great coverages, pay claims promptly, awesome communication.

Weaknesses:
Just a little pricey and the rates keep climbing. Guess that's the price of doing business in an inflationary time.

Overall Rating
 1 of 5

Value Rating
 1 of 5

Used product for
More than 1 year

Price Paid:  $0.00

Summary:
i called my farm bureau office in Dickson Tn, this may not hold true for all offices but it most certainly has for mine, as i called multiple times with the same result.

I called asking a question about my insurance, and Allyson (sp?) refused to answer any question I had, and felt that it was better lecture me that i could not take any loaner vehicle from a shop and that they had no right to give me one. I called twice in the hope of somebody better. Both times I was transferred to her, after looking up Allyson on there website I found out she is not even licensed to sell insurance, yet she still kept talking. Eventually she went on what can only be considered a rant by the politest of people and ended with she did not have to talk to me implying she was above talking with clients.
A report was filed with the Better Business Burea

Overall Rating
 2 of 5

Value Rating
 2 of 5

Used product for
More than 1 year

Visitors rate this review
1.00 of 5, 1.00 votes

Price Paid:  $0.00

Year / Model Reviewed:
1995 Nissan 240sx

Summary:
Long term member with Farmers, they had good rates compared to others and never bothered to switch but may soon. My agent has been real nice. Around renewal time I'd get special discounts on my monthly rate, and then the monthly rate would creep back up. They ripped me off on a claim, estimate was 5k for repair and Farmers offered only half. Tough to recommend a company that scams me.

Overall Rating
 5 of 5

Value Rating
 4 of 5

Used product for
More than 1 year

Price Paid:  $0.00

Year / Model Reviewed:
2004 Pontiac Grand Am

Summary:
We have been with Farmers Insurance for over three years now and we couldn't be more pleased. I've read the negative reviews on this site, and I'm happy to say that we've never had any problems with our policy because of our agent, Mark Reeder. Mark has returned our calls promptly every single time we called and he is always kind and helpful. He answers our questions and explains things clearly. I really wish there were more insurance agents like him because getting into an accident is stressful enough without having to fight with your own insurance company.
Thanks for everything, Mark!

Strengths:
Good agents, like Mark Reeder.