Geico Direct Insurance Auto Insurance

Geico Direct Insurance Auto Insurance 

DESCRIPTION

Your auto insurance is really a package of seven primary coverages, which together make up a standard auto policy. Each of these coverages has its own separate premium. There also are other add-on coverages such as GEICO Multi-Risk Physical Damage Insurance and Emergency Road Service protection available for additional premium costs.

USER REVIEWS

Showing 31-40 of 187  
[Jan 28, 2010]
grwr
Model Reviewed: Ford

Strength:

GEICO INSURANCE IS A SCAM

Weakness:

Lisa Grossman from Geico Car Insurance has scammed a customer by cancelling the policy and reissuing a new one for double the amount!

Lisa Grossman from Geico Car Insurance has scammed a customer by cancelling the policy and reissuing a new one for double the amount!

Similar Products Used:

Lisa Grossman from Geico Car Insurance has scammed a customer by cancelling the policy and reissuing a new one for double the amount!

OVERALL
RATING
1
VALUE
RATING
1
[Jan 08, 2010]
Rakshya
Model Reviewed: nissan

Weakness:

It was not clear about its discounts to me.
It gave me discount while accepting policy but later when i had to pay, they took off my discount and charged me .

I am upset with its so called discount policy.

OVERALL
RATING
2
VALUE
RATING
1
[Dec 18, 2009]
Lopata
Model Reviewed: Acura MDX

Ok, I am a Geico customer, and I am completely satisfied with this company because I never had an accident except for cracked windshield, which was replaced without problems.

I am involved in a project that deals with online car insurance quote comparison (disclosure). I know first hand that Geico has best rates in many states, but in some areas Geico’s rates are outrageous. I have no explanation for this. For example, if you are in Brooklyn, NY – I would not even recommend requesting Geico quote. You can easily save 80% by looking somewhere else.

To Uno:
What is the problem here? Just shop around.

OVERALL
RATING
4
VALUE
RATING
5
[Oct 12, 2009]
Uno
Model Reviewed: gfd

this geico insurance is thw worst, they suck ur money . they amplify each and evry small issue to make ur insurance go high. dont know abt other insurance companies but this one sucks.

OVERALL
RATING
1
VALUE
RATING
1
[Oct 09, 2009]
bk

What started out as a $1200/yr premium ended at $4000. The customer service was like talking to a wall and the Claims department and Sales Department blamed each other and sent me back an forth. Each Agent I spoke to gave me wrong information and I ended up with a rate 4 times what I was paying. On top of that they cant delete any information so BE CAREFUL WHAT YOU DISCLOSE TO THEM. They are looking to rip you off!!!!!!!

OVERALL
RATING
1
VALUE
RATING
1
[Oct 05, 2009]
Amanda

I am a Paralegal who has to deal with Geico on a regular basis. By far (in addition to Allstate), the WORST group of claims adjusters I have ever come across. These people are lazy,rude, unprofessional and they have poor attitudes. They drag their feet to accept liability when all necessary documentation has been provided clearly indicating their insured is at-fault. They rarely pay out on legitimate bodily injury claims and are not accomodating in any way to the victims impacted by their at-fault insureds. I would never recommend Geico to my family, friends, clients, or even my worst enemy.

OVERALL
RATING
1
VALUE
RATING
1
[Sep 12, 2009]
Pilm
Model Reviewed: Toyota Camry

Strength:

Cost beats competition by about 10%

Weakness:

Customer service gone downhill, can't stand their foolish commercials, can't get any info on claims

I've been insured with Geico for about 30 years. Back then they were very good, low cost, good customer service, very modest price increases (even lower my rate once, maybe twice over the years). But today they have changed. While their prices are still somewhat lower than most, they aren't that much better anymore (in the old days they might be 50% lower, today maybe 10% less). But customer service quality has dropped, and they now do blanket rate increases every year (not based on prior year claims but on increasing profit and shareholder value). Think about it, your car value decreases significantly each year but the cost of your insurance goes up each year! Why should I pay more to insure something whose value is much lower than last year?

As far as claims, Geico doesn't give you any information on what was paid on claims. I had an incident in which my car bumped another at a traffic light (at 2 mph) and made a tiny scratch on the other cars bumper. I'd really like to know what if anything was paid to the other driver, but Geico won't give this info out. Yeah, I got "accident" forgiveness (which many companies offer today), so it didn't affect my rate, but I'd really like to know what came of it. I think they like to keep you in the dark about stuff like this, though it seems I should have a right to this information given that it's my car insurance policy. I don't know about other companies but I would like a company that doesn't keep secrets from me.

Similar Products Used:

AMEX car insurance ... they baited me with a lowball rate for 1 year then jacked prices the following year, at least Geico doesn't do this!

OVERALL
RATING
2
VALUE
RATING
3
[Sep 04, 2009]
David Rines
Model Reviewed: Tacoma

Geico is super fast with check, but horrible with estimates. I had an estimate done on my car by the body shop, Geico's adjuster submitted an estimate for only half the parts. The body shop was forced to start work with the partial estimate, then had to call Geico back out with everything disassembled and prove that their original estimate was correct.

The final work done matches the body shop's estimate exactly. I'm out a car for an extra week and a half (4 weeks total) just because of an incompetent Geico adjuster.

OVERALL
RATING
1
VALUE
RATING
1
[Aug 25, 2009]
Walker

Do NOT use GEICO their customer service is horrible. Becky, a supervisor is RUDE.
They billed me for not canceling my policy. My suggestion is: GO ELSEWHERE FOR YOUR INSURANCE!!!!! I will NEVER use them again.

OVERALL
RATING
1
VALUE
RATING
1
[Aug 18, 2009]
ajcaldwell
Model Reviewed: Volvo

DO NOT use this company to insure your life & your vehicle! It is apparent why they must run 24/7 advertising - because they are a complete rip off! After being with them for 3 years, they increased my rate by more than 60%!! Look else where - it might be cheap in the beginning, but the headachhe will not be worth it.

OVERALL
RATING
1
VALUE
RATING
1
Showing 31-40 of 187  

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